Formmail is a very easy to use form processor, simply place the following on any page after entering your domain. You can change this code to fit your specific needs. <FORM METHOD=POST ACTION="http://yourdomain.com/cgi-sys/FormMail.cgi"> <input type=hidden name="recipient" value="sales@yourdomain.com"> <input type=hidden name="subject" value="Order"> <input type=hidden name="return_link_url" value="http://yourdomain.com/"> <input type=hidden name="return_link_title"...
IntroductionFormMail.cgi is a generic www form to email gateway. It will parse the results of any form you create with HTML and send them to the specified user. FormMail.cgi is a Perl script and it has many formatting and operational options, most of which can be specified through the form, meaning you don't need any programming knowledge or multiple scripts for multiple forms.To user FormMail.cgi on your site, follow these steps:* Create your form using HTML* Change the post action to:...
/home/yourusername
/bin/date
Before installing the forum, you need to create a Database and Database user, then add the User to the database (look at the Database section of CPanel, if its still not clear how to do this then read the CPanel documentation). When you install the forum it will ask for the DB info, you need to enter: Host: localhost Port: 3306 Database: enter the name of the DB you created. Username: enter the username you added to the DB. Password: enter the password you gave the username
Before submitting a trouble ticket, if you can't reach your website, please:1) Check the Annoucement page at our Support Area.2) Check our Network Status page to see if the server your account is on is reporting any problems. If the Network Status page shows a problem with the server, we are already aware of the problem and our techs are working to correct it. If there are no problems reported...proceed to step 3:3) Check to see if your domain name has expired. There is a "Domain Search" on the...
You can find the Network & Server status page at: http://www.esupport24.com/netstatus/
We do not accept checks at this point in time.
Yes, you can do this in the billing system. From there you can view, print and pay for any invoices. Please refer to your "Welcome letter" for the correct billing system URL.
To change the credit card used to pay for your hosting or to update your billing details please refer to your "Welcome letter". It contains the correct details to access the billing system.
No. We do not accept payments through PayPal.
Please send a support ticket to our BILLING department with the following information: username last 4 digits of the credit card on this account for ownership verification Reason you want to cancel Your account will be cancelled within 24 hours.
We currently only accept payment via credit card, as accepting checks often results in delinquency. We accept VISA, MasterCard, and American Express.
You can order extra bandwidth by sending a ticket to our BILLING department. PLease refer to the addons page for bandwidth prices.If you feel your account will need extra bandwidth, be sure to purchase it in advance so your service remains uninterrupted.
You can add additional storage space to your account at any time by sending in a support ticket to our BILLING department. Please refer to the addons page for storage fees.
Please refer to our "Welcome letter" for the correct billing system URL.If you have any trouble logging please click on "Forgot Your Password?" and provide the correct information to obtain your username and password, or submit a ticket with the first 2 and last 4 digits of your credit card, requesting your login and password.
Almost any upgrade to your account can be made instantly by our billing department. When requesting an upgrade, please submit a ticket stating what you want done, that you understand any fees associated with the upgrade, and include the first 2 and last 4 digits of your credit card number for the fastest possible turnaround.
There is no extra fee for upgrading, or downgrading, a package. The only difference is in the price between your old package and the new, which will be reflected in the new Activation Letter sent when a package is a changed. You may upgrade or downgrade at anytime, you do not have to do it on a certain date however you must maintain an upgraded or downgraded package for a minimum of one month. When a package is changed we simply pro-rate out the old package and apply any credits that may be...
If you believe you were incorrectly billed, please submit a ticket to us explaining what you think is wrong with your bill and we will explain or correct the situation for you immediately.
You may choose your terms at sign-up. No contracts are required. You may cancel at anytime, there are no cancellation fees.
Users' sites may be suspended for violations of policy, or if extreme, or second time offenders, sites may be cancelled. Each occurance is dealt with on a case by case basis, and we try to work things out with every client.
"If I cancel my account with more than 1 year left on a 2 year agreement, will I get refunded for the rest of the agreement, or will that be forfeited?" Under the terms of our cancellation policy you would be eligible for a pro rata refund of unused prepaid hosting charges. Due to the substantial discounts we offer for prepayment of longer term plans under most circumstances we are only able to offer a 50% refund of unused hosting fees. Here is our complete cancellation policy as per...
The first payment is due at the time your Activation Letter is sent (including services such as extra FTP accounts, extra domains, etc). The following payments will be due on the 1st of every month. So for example, if your account was activated on July 7th, then your payment due date will be the 1st day of each month thereafter.
If you were charged an additional fee, there's a good reason. It may be that your credit card was rejected, or that you have gone over your disk space or allowed bandwidth.
We do not allow any type of program that stays resident in memory or listens to a port number or forks multiple processes, because of the shared nature of the server.
We do not allow the use of flat file database driven forums such as UBB or YABB bulletin boards. Use of these boards for large or very active forums, results in system performance degradation, and cannot be allowed in our shared server environment. We suggest using VBulletin or phpBB (found within control panel) as a more efficient, database-driven alternative to these bulletin boards. Busy sites with large forums and data bases are not suited to a shared server environment.
Our support team would be more than happy to help you with any problem you encounter. However, we will only provide free support for our system and services. We will help you with basic problems associated with getting scripts running, but if you need help with third-party software, contact the authors of that software.
We do allow running of cgi scripts on the servers, however they must conform to our acceptable usage policy. If we deem that a script is using an excessive amount of server resources, it will be disabled.
Yes mod_rewrite is enabled on the servers.
Yes, all of our Linux Cpanel servers have cURL enabled.cURL is located here: /usr/bin/curl
Yes. It can be found at the following location: /usr/bin/python
We don't have a limit on how many you can install. There are some scripts that we do not allow. In general, you are free to install scripts as long as they do not use too many server resources, cause the server to become unstable, create a security breach, harm the server or other users, etc.
Method 1. Log into your control panel, there should be a link called "View Error Log". This will show you the last few entries of any errors which occured with your script.Method 2. Log in to your account with SSH and test your script. To do this, go into the directory in which your script is located, then execute the script.simply type "/usr/bin/perl myscript.pl"
Just highlight the file you want to set, and right-click on it. A menu will pop up, then select CHMOD.
We have a collection of CGI scripts that are already pre-installed on your hosting account. Some of these CGI scripts include: A hit counter, web clock, Guestbook, FormMail, Search Site and more! You can find these scripts within your control panel.
If you have any files or folders that were created by a cgi script running on your account, you will be unable to modify or delete these files because they were created by the user 'nobody' (the webservers itself). To get these files deleted please send in a support ticket.
There are many different possibilities. If you have a problem, misconfiguration, or syntax error in you script, you will probably be able to find it by checking your error logs which can be found in your your control panel under "Statistics -> Show Error Logs". Although this is generally caused by a problem within the script, many times it is caused by incorrect file permissions either on the script itself, or another file or directory used by the script. You should also verify the that the...
Commonly used paths -Perl: /usr/bin/perl Perl 5: /usr/bin/perl5.00503 Sendmail: /usr/sbin/sendmail Date: /bin/date PHP: /usr/bin/php mySQL: /usr/bin/mysql ImageMagick: /usr/bin/convert OR /usr/local/bin/convertDocument Root: /home/username/ WWW Directory: /home/username/public_html/ CGI Directory: /home/username/public_html/cgi-bin/
1) Be sure the file permissions are set correctly on the cgi that you are trying to run start with 755. 2) Always upload and download a cgi in ASCII transfer mode.
CGI scripts are executable from anywhere within your "public_html" directory. They do not need to be placed in a CGI-BIN. However for safety reasons we recommend you place them in the public_html/cgi-bin/ subdirectory of your account. Most scripts are then generally CHMODDED to 755.If you use Microsoft FrontPage, it is recommended that you put them within your /cgi-bin/ directory so FrontPage will not change your permission settings on these files.
All scripts as well as the directories that contain them, should be set CHMOD 755.
CGI, Common Gateway Interface, includes programs that run on the server to enhance the quality and functionality of a web site.CGI extended definition: A set of rules that describe how a Web Server communicates with another piece of software on the same machine, and how the other piece of software (the 'CGI program') talks to the web server. Any piece of software can be a CGI program if it handles input and output according to the CGI standard. Usually a CGI program is a small program that...
Practical Extraction and Reporting Language, a robust programming language frequently used for creating CGI programs on Web servers because it is faster than UNIX shell script programs, it can read and write binary files, and it can process very large files.
The path to your root directory is: /home/username/ Obviously, substitute "username" with the login you were assigned when you first received your account details. Also, keep in mind that when you configure your CGI, that your /public_html is included in your path. For instance, if you have a guestbook.pl script in your /cgi-bin, the exact physical path to that file is: /home/username/public_html/cgi-bin/guestbook.pl
The path to perl is: /usr/bin/perl
The path to Sendmail on all of our servers is: /usr/sbin/sendmail
As of this writing all of our servers are currently running Perl version 5.8.1. (Note: We always run the latest stable build of Perl).
A 403 Forbidden error occurs when the web server finds itself with insufficient permissions to run your script. Make sure you have given the script proper permissions. In SSH, this is accomplished with: chmod 755 scriptname.cgi If you are uploading via FTP, your FTP client probably has some facility for setting file permissions. You want to make sure that all choices (user, group, and other) have execute permission.
CGI scripts need to be set executable. You need to change the mode, or permissions, of your programs with your FTP program, and make them 755, or rwxr-xr-x. Note: A lot of scripts out there will tell you need to make them 775 or even 777. This is not good! It means anyone on the server can write to your script, and since its executable and executes as you, it could delete all your files!
Make sure when you upload the CGI file DO NOT upload in binary mode, instead use ASCII mode. Uploading in binary will cause the server not to recognize the scripts as executables. Most FTP clients will upload .pl or .cgi files in binary mode by default so you will need to change this. You will need to upload the scripts into your cgi-bin directory for security reasons, however they will execute from anywhere within your account. The last step is to set the file permissions. This is otherwise...
When reading your web statistics in AWStats you may see a few unfamiliar words and terms. This guide will explain what they mean.The first things you will see are;Unique VisitorsNumber of VisitsPagesHitsBandwidthThese can be a bit confusing so here is a brief explanation.Unique Visitors - These are the total number of visits by a unique IP address. This can be a bit misleading because dial-up visitors get a new IP each time they log on so you can have the same person visit different times...
Yes. Every web hosting package comes with a web browser based control panel. The control panel includes many features including; email configurations, database tools, mailing lists, pre-installed cgi scripts, account tools and much, much, more!
Your control panel is accessible via either: http://www.yourdomain.com/cpanel/ http://www.yourdomain.com/controlpanel/ http://www.yourdomain.com:2082 http://YOURIP/controlpanel/ http://YOURIP:2082To access your control panel in SECURE mode use:https://yourdomain.com:2083
Login to your CPanel Control Panel and choose "Backup" from the system menu. Click the link which reads "Download Today's Home Backup." Your computer will then prompt you for a place to save your backup files locally for safekeeping.
If there is an IP address you want to block from your website, you can do so inside Cpanel. Here are the steps:1. Log into your Cpanel account.2. Under "Site Management", go to Ip Deny Manager.3. Under "Add an IP Deny:" enter in the IP address you wish to block.4. Click "Add". You're all set! Now to remove the IP banning, all you need to do is remove the string it created in your .htaccess file or select it from the drop down menu on the Ip Deny Manager page. The IP address you added to the...
It can be found by logging into your control panel (www.yourdomain.com/cpanel) . We offer a variety of popular web site statistics programs to give you a comprehensive overview of your web site traffic & visitors.web stats : analog : webalizer : awstats
If you've previously downloaded a backup copy of your website through your CPanel Control Panel, restoring your site is a simple process. Login to your CPanel Control Panel and choose "Backup" from the system menu. Once inside the Backup menu, you'll be prompted to perform three separate types of backup restorations, including "Restore a Home Backup," "Restore an SQL Database," and/or "Restore an Alias/Filter Backup." Choose the type of backup you wish to restore, click the "Browse" button next...
The following is a simplified listing of the terms found in your web statistic reports:Hits = number of total requests for files made to the serverFiles = number of requests in which any type of file was returnedSites = number of unique IP addresses/hostnames making requestsVisits = number of times unique sites have requested pagesPages = number of actual page views (requests for .htm .html .cgi)KByte = total amount of data transferred in kilobytesSites = individual computers which make server...
The Backup area of your CPanel Control Panel allows you to backup your current hosting account, settings and files. You should always keep your own backups of your hosting account, on your local computer, to provide for easy recovery in the event of a problem.
They are located within your control panel. Login and click "Statistics -> Download Raw Access Logs"
Yes, the domain name associated with your account can be switched at any time, you just need to send in a trouble ticket with verification.
Yes we can register .com, .net, .org, .us, .info, .name, .cn, .biz, .cc.
Yes, we support all domain names, including foreign domains.e.g. (.US .UK .BIZ .CC .AU)
To get changes made to your DNS settings as far as your MX record, A record, C NAME, you will need to send in a support ticket to our Techincal Staff.
There are two methods that have varying chances of success. Method One: 1) You can use your domain's server IP address, plus your username like this: http://x.x.x.x/~your_username For instance, if the IP address for your server is 2.2.2.2 and your username was joe, you can view your site using: http://2.2.2.2/~joe/Method Two: Open up your hosts file in your local computer. It is usually located in c:winntsystem32driversetchosts. Add two entries to your hosts file like this: x.x.x.x...
To renew a domain name which was registered by us just submit a trouble ticket to our BILLING department identifying the domain(s) you wish to renew. Please include the first 2 and last 4 digits of the credit card we have on file for you for verification purposes. Domain renewals are $15.00 per year and if desired domains can be renewed for multiple years (up to 9).
First, do a whois search for your domain name and see who the registrar is. You will need to contact that registrar and have them transfer your domain name to our DNS/nameservers.(Please refer to your Welcome letter for the latest DNS nameserver details. You can also contact support to find out the correct nameserver info.)
First you would get a new account with us - and then transfer all of your website files. Once that is done, you would need to update your domain name's DNS/nameservers (with the company that registered your domain). That's all there is to it.After your domain is completely pointing to your new hosting account, you could then safely cancel your old host. We setup all accounts within hours of receiving payment (generally much sooner). Once you've update your domain name's nameservers - it takes...
If you ordered a new domain name through us, it will take 12-48 hours. If you are transferring an existing domain name to us, it will take 12-48 hours after you make the DNS change with your registrar.
It usually takes about 12-72 hours before it is visible to all users of the Internet. The propagation delay is due to Internet providers having to update their records (DNS tables) to reflect the changes.
Please refer to your welcome letter for the correct name servers. You can also send us a support ticket.
In most cases, yes. While it's not absolutely necessary to have your domain registered through us (you can simply set the DNS settings for your domain to our name servers via your existing registrar and have your domain resolve to your account on our servers) some customers prefer the convenience of having us administer their domain as well as host their website.We are able to initiate domain transfers to our registrar (OnlineNIC) from any of the following popular registrars:Network...
We use ONLINENIC.com as our preferred registrar. We can transfer your domain to this registrar for $15. This fee includes an extra year of registration. Please contact the billing department for more details.
A domain pointer is when you have us setup a 2nd domain of yours to point to a subdirectory of your account so it will load a different site from the main domain on your account.Types: Domain Pointer -> Sub Directory This is when we point your domain name to a subdomain/subdirectory on your account.Domain Pointer -> Main Domain This is when we point your 2nd domain to your main domain
Please refer to your welcome letter, it contains the correct DNS nameserver details for your account. If you have lost this information please open a support ticket.
Every entity registered with InterNIC has a NIC handle. You can use the same NIC handle as the contact for several domains. This way, if you make a change to the NIC handle (i.e., the e-mail address), all domains using that NIC handle will be updated as well.
Domain parking (at least in the context as it's used here) refers to the process of adding additional domain names to a hosting account with all of the domain names resolving to the account's index page.Example:processor.com -> http://processor.com/index.htmlcpu.com -> http://processor.com/index.htmlAll our accounts include the ability to park at least up to 10 extra domains, again with all of the domains directing traffic to a single index page (i.e. one website which can be accessed...
Domain pointing takes domain parking another step further by allowing multiple domains which resolve to different index pages or directories on the same hosting account. Domain pointing would come into play if one wanted to maintain TWO distinctly different web sites while paying and maintaining only one hosting account (aka a "twofer" deal). Example:www.apples.com -> http://apples.com/index.htmlwww.oranges.com -> http://apples.com/oranges/index.htmlWith domain pointing the addition...
Propagation is the period of time, or delay, involved in sending your domain's address information to all the various name servers in the world. Name servers intentionally keep track of addresses for domains in their memory for a specific period of time (defined by the administrator of the name server). This speeds up the process of looking up an address for a domain name. Unfortunately this "cached" information also stays in the name servers when it has been changed at the source of the...
We can handle domain registrations for you, however you are always welcome to use others registrars. Here are some recommended domain registrars.http://www.networksolutions.com/http://www.stargateinc.com/http://www.register.com/http://www.dotster.com/http://www.000domains.com/http://www.enom.com
The InterNIC is an independent organization who, until a few years ago, was the only domain name registar. As a result, 90% of all domain names were registered through them. Many other companies can now register domain names. These include Register.com, Bulkregister.com, Tucows, etc.
The domain name is yours completely. If you do decide to not use us as your web host, you can still take the domain name with you to a new web host.
If your domain is not pointing to our nameservers and is still in the process of being transferred, you CANNOT create sub-domains. You will have to wait until your domain has fully propagated before you can create sub-domains.
Yes, you will be able to access the domain name with or without the 'www.' in front. For example, you can access the domain name "mydomain.com" by going to "www.mydomain.com" as well as "mydomain.com".
We simply register domain names on your behalf. You are responsible for monitoring and renewing your domain name when the expiry date nears. If you want us to handle the renewal, simply send a support ticket to the BILLING department. We will renew your domain name immediately. NOTE: You MUST renew your domain name at least 7 days before it expires. If you leave it past the expiry date the domain will be locked down and you will not be able to access your site.If your domain...
We provide you with the ability to not just have an email address, but we also provide three different web-based clients you can check them with! The benefit of web mail is that you may check your e-mail when you are on the road or just don't feel like using a client on your computer like Outlook Express. To access your web mail, please use the following address:
Yes. Users can change their own email password by logging into their webmail account (www.domain.com/webmail/). From the webmail main interface users can change their email passwords.
Yes! Our control panel system allows you to define your own MX Mail Records instantly! Simply login to your control panel and click on "Change MX Records".
Yes, we can forward all your mail to anywhere you like using the control panel. Just login and click "Email -> Forwarders".
1. Open Netscape Browser2. Move to the "Edit" drop down menu and select "Preferences." 3. From the "Left Menu" select "Mail and Newsgroups", then click the + symbol, which displays a list of options. Select "Identity." Enter the "email address" of the account you're setting up, and "your name" as demonstrated in the following example: 4. From the "Left Menu", select the "Mail Servers" tab and enter your appropriate information as illustrated in the following...
Your users do not have to go through Cpanel.If you domain name has propagated, use http://domain.com/webmail/. Prior to that you can use http://your-ip-address/webmail/. At the prompt box which comes up, the user must enter the following: User Name: the full email address (myemail@domain.com) Password: the password for the email account in question You can restrict which email program your webmail users are allowed to use by doing the following: Login to CPanel Click on "Subdomains" You will...
Yes! To change your MX records simply login into your control panel and click the appropriate link. There is no need to open a support ticket.
IMAP stands for Internet Message Access Protocol. IMAP is a method of accessing electronic mail on a mail server. IMAP offers several advantages over POP3 - including the ability to manage email in folders on and off the email server. We include a free IMAP server with every account. The IMAP server gives you the ability to use advanced email clients such as Outlook or Netscape Mail that support the advanced features of the IMAP protocol. In addition, you can use IMAP web based clients like...
First, your domain name must be resolving to our name servers. Then use "mail.yourdomain.com" for the SMTP server in your Email client configuration. Our mail server uses SMTP Authentication. This means you MUST configure your email client to authenticate with your username and password, much like when you check mail.
You can stop spammers using various different spam filtering systems which is located within your control panel.
To change the password associated with individual email accounts, login to your CPanel Control Panel and enter the "Mail Manager" menu system. Choose the "Add/Remove Accounts" option from the menu. Once inside the Mail Accounts Maintenance menu, you'll be provided with an option to "Change Password." Click the link provided, enter your new password into the password field, and click "change" button.
Login to http://www.your-domain.com/webmail/Use your username and password which was supplied to you in your account setup email.
Make sure you are using an account that you created through your mail manager section of your control panel, not the default name for the account. Make sure your email program is setup as follows: Server: mail.yourdomain.com Login: account%yourdomain.com Pass: password (Remember: Use '%' instead of '@')Example: test@yourdomain.com <- incorrect test%yourdomain.com <- CORRECT (The '%' syntax only applies to Netscape/Eudora)
You can use any email clients (ie. Outlook, Eudora etc..) or our Web Based Mail.
This can be done via your web control panel. Once you login, click on "Email -> Add/Remove POPs" and follow the simple procedures. You have the ability to create, edit, and/or delete your own email accounts.
MX Records (or mail exchange records) are special server settings that help to control the routing of your email. By default, your emaill is currently routed through our server. If you wish to route your mail to a different provider, outside your hosting account, you may do so by choosing "Modify Mail Exchanger" from your Mail Manager menu, and moving to the "Change an MX Entry" section of your account. Here, you'll be prompted to enter the domain to which you'd like to give control of your...
The following is a walk-through for setting up Outlook Express.Go to 'Tools' -> 'Accounts...' -> 'Add...'Display Name: (as you wish) //Next ->Email Address: (xxxx@domain.com) //Next ->My incoming mail server is a [POP3] Server.Incoming Mail (POP3, IMAP, HTTP) server: [yourdomain.com]Outgoing Mail (SMTP) server:[yourdomain.com or your ISP SMTP server settings*]Account Name: (xxxx@domain.com) (same as email address.Password: as appropriateLog in Using Secure Password Authentication is...
If you would like to add an e-mail address to Outlook Express, follow the procedure below. You can configure Outlook Express to check as many e-mail addresses as you like. To quicky and automatically setup your mail accounts:You can use the control panel's automatic Outlook Export Tool to setup your email account. To do this:1. Log into your control panel (http://www.your-domain.com/cpanel/)2. Select "Add/Remove POP/Email Accounts"3. Select "Outlook Express AutoConfig" next to the account you...
What is an Email Auto Responder?Email auto responders will automatically send a customized auto response (that you compose) to any visitor whom emails the address configured with one. More specifically, automated responses are sometimes used to send additional information about your service or product by having a visitor email something like moreinfo@yourdomain.com. In most other cases, they are used to send a 'courtesy reply' to anyone whom sends a query to your companies main email...
It is becoming more common that ISPs are blocking port 25 (SMTP port) forcing you to use their SMTP server. To see if you are blocked: 1. Click Start Button (Windows Desktop) 2. Click Run 3. Enter "telnet" 4. Enter "open mail.domain.com:25" If you see a message like: 220 www.domain.com ESMTP Then you are not blocked. If you can't connect, you are blocked. You should change your port to 26.
Set your mail server to the host name for SMTP/POP3/IMAP (instead of domain.com) and then make sure that your mail client is using the following ports for SSL:SMTP - 465 POP3 - 995 IMAP - 993 As always you want to make sure that your account name is user@domain.com (or user+domain.com) and that you are using authentication on your SMTP server.
You can define how much space to give each POP account when you create them via your control panel.
Yes. There is a limit of a few hundred recipients per mailing on email sent via our shared servers. If you are sending email to a list of people through a mail client, there is a limit on the number of people that can be sent to in one message. This limit is based upon server timeouts and the fact that for every 50 recipients in a message the server imposes a slight pause before continuing with the rest of the SMTP transaction.
If you need to share binary files which are larger than the 5MB-5.5MB size supported as email attachments there are several possible options:(1) One of the simpler alternatives to attaching a large file to an email would be to upload the file to your account and then email a link to the file instead.(2) Rather than using a standard HTTP link one can create an FTP account expressly for the purpose of sharing large files and provide either login details or an easy to use FTP link. The later...
Our SMTP servers are configured as secure relays. This means that you cannot simply reference "mail.yourdomain.com" as an Outgoing mailserver unless you successfully log in via one of your pop3 accounts at "mail.yourdomain.com' before you try to send. This is a mandatory setting to prevent spammers from using our mailservers as havens for unsolicited email. If you are getting a "relaying prohibited" or "disconnected by administrator" error, it means that you haven't logged into the pop3 server...
Your master mail account is automatically setup. Your username, password, and mail server configurations are in the "Account Setup" letter sent to you when your account was setup.
You can define the mailbox storage space and limit by logging into your webmail interface or via your control panel interface.
It appears pretty simple, but read through this documentation, as this controls much more that you'd expect. As mentioned in the previous chapter, your "default email address" is the one, which can be used as a "catch all", or in other words, to "catch all mail", which is addressed to anything@yourdomain.com. Using a catch all can be a blessing and sometimes a curse. The "catch all" is excellent if you have a high frequency of people whom mistype your email address, as these addresses...
What is Spam Assassin? Spam Assassin is a e-mail spam filtering system that sits side by side with account with us to help block, mark or filter out mail you don't want. How do I access Spam Assassin? First thing you will want to do is log into your cPanel. From there, under the "E-mail" box look at the bottom for a link that reads "Spam Assassin". From here it will tell you if Spam Assassin is currently enabled or disabled. Clicking the boxes to enable or disable Spam Assassin is how you can...
mail.yourdomain.com Note: Please replace "yourdomain.com" with that of your actual domain name (example: mail.mydomain.com) .IMPORTANT: EMAIL WILL NOT WORK UNTIL YOU HAVE UPDATED YOUR DOMAIN NAME'S NAMESERVERS/DNS TO POINT TO YOUR NEW HOSTING ACCOUNT.
1. NEVER click on an "unsubscribe" link on spam. That only serves to confirm that someone actually reads the spam they send you...and they will then sell your email address to other spammers.2. If your email address is on your website, you might want to change to using a form mailer, for contact. Spammers harvest email addresses using a spider program. The spider searches websites and gathers any email addressit can find.3. If you participate in newsgroups / usenet, do NOT use your email...
You can use "mail.yourdomain.com" or your dialup ISP for the SMTP.
Email forwarding let's you forward email sent to an addresss to another address or multiple addresses. It allows you to look more professional by creating separate department addresses for a business and forwarding all of their emails to one or more other boxes which can then filter and organize based on those addresses. It allows you to forward mail to an external address at another host or ISP, it allows you to send copies of a message to multiple addresses, etc. It can also come in handy to...
POP3 is where you store your e-mail on our mail server. You then configure your mail client (for example - Internet Explorer, Netscape, Eudora) to read your mail directly from our mail server. Forwarding is when our mail server forwards e-mail to your local ISP or e-mail address instead of storing it. When we set up your account, all of your e-mail is forwarded to the e-mail address you supplied to us.
Our email system currently supports a maximum message size of 5MB. This limit was established on our shared email servers by necessity to ensure that the flow of email into and out of our servers does not become bogged down by excessively large files.
We take a very dim view of SPAM. It is one of the most annoying things encountered on the Internet. Any client found to be spamming will have his/her account terminated immediately - no questions asked (we will investigate the report thoroughly before terminating any account). There is no warning or second chance. If we find that you have violated our Acceptable Usage Policy, we will report you and the incident to the proper local, state and federal authorities and will prosecute you to the...
You need to login to your pop account and check your mail first. The server has anti-spam software installed that won't allow anyone to use the smtp server until they have logged in first. This keeps just anyone from connecting to the server and sending out thousands of messages. You may need to wait 20-30 seconds before trying to send mail again for the server process to recognize you after you check your mail. Once you have logged into the pop server and have been authenticated, you will be...
You may receive this error in your email client settings at some point. In Outlook this is a bug and can usually be resolved by restarting your email client and making sure you have SMTP authentication enabled.This is not a server problem and is caused by a miconfigured email client, ISP's blocking access to port 25 and using port 26 instead or a DNS problem with your ISP.To confirm that the mail server is online and responding you can perform the following:From the 'Start' button click...
No, if you use this service all mail services provided by us will no longer work.
Unlimited E-mail aliases means that you can use anything@yourdomain.com as your email address. For example, you may want to use a few different email links on your site such as ... support@yourdomain.cominfo@yourdomain.comwebmaster@yourdomain.com me@yourdomain.comYou do not need to do anything to get anything@yourdomain.com to forward to your primary POP account.. We set this up as a default when your account was setup.
Here's a list of some of the most common FTP codes you might see:100 Codes The requested action is being taken. Expect a reply before proceeding with a new command. 110 Restart marker reply. 120 Service ready in (n) minutes. 125 Data connection already open, transfer starting. 150 File status okay, about to open data connection. 200 Codes The requested action has been successfully completed. 200 Command okay. 202 Command not implemented 211 System status, or system help reply. 212 Directory...
If you have uploaded your files, but are still seeing the welcome page or a "parent directory" page, you did not upload into the correct directory. Please be sure you are uploading into the "www" or "public_html" subdirectory of your account. Also you must replace the default index.html file that comes with your account when you log in for the first time. This index file is a simple welcoming page we put on all new accounts.
Inside your FTP Manager in CPanel, click "FTP Accounts". Now, simply create an FTP account with the same name as your already existing subdomain. Example: If your subdomain is "abc.yourdomain.com," create an account with the username "abc." Enter the new details into your FTP program on your local computer as follows:FTP Address: ftp.yourdomain.comUsername/Login: abcPassword: The password you've chosen for this account.
To access a file on your anonymous site use: ftp://anonymous@yourdomain.com@ftp.yourdomain.com/testfile.exe
Type in: ftp://ftp.your-domain.com into the URL field on your web browser.
Follow these steps: Login to your control panel Under the FTP Tab (near bottom right section) Click "FTP Accounts" Click "Add Account" For the login field, enter any name you want Enter a password Click "Create" The login name will become the created directory. If you entered "joe", a directory called "joe" will be created under your "www/public_html" directory. If you already have a directory called "joe" then a new directory will not be created. To login to your FTP account use the following...
Create your secondary FTP account via your control panel and then use these settings to login: FTP Server: Yourdomain.com OR YOURIP FTP Login: secondaryusername@yourdomain.com FTP Pass: secondarypassword A secondary FTP account has access to only one subfolder of your public_html folder. For example: Secondary FTP Account: bob@yourdomain.com Secondary FTP Root Folder: /home/yourusername/public_html/bob/ If you would like to setup an FTP account for a subdomain, you need to use the same name for...
For security purposes, we do not enable SSH access by default. You must contact our support department or open a support ticket to enable this feature. SSH is a powerful service which allows you to log into the server remotely to perform specific tasks. Common tasks include checking for new mail (via pine) or sending outgoing mail (via sendmail). Other common tasks include modifying file permissions, using compression utilities (tar and zip), and using editors (such as Pico or Vi) to modify...
To log into your anonymous FTP account, you will need to connect to ftp://ftp.yourdomain.com with a FTP client program, using the settings below: server: ftp.yourdomain.com login: anonymous@yourdomain.com pass: password Your root folder on your account for your anonymous FTP is /public_ftp
Once your web site created in Dreamweaver is complete and ready for publication all you have to do is to upload it to the public_html directory on your account via FTP. You can initiate the FTP transfer directly through the Macromedia Dreamweaver program itself.If you haven't already done so do the following to setup the "Remote Info" for your site within Dreamweaver:- In Dreamweaver Choose Site > Edit Sites (or Define Sites)- Choose the site you wish to upload > Click Edit- If...
We have seen erratic behavior with some users who were located behind some industry-standard firewalls with NAT translation. The problems can mostly be easily solved by turning on passive (PASSV) FTP mode in your upload software. This option can be found in CuteFTP by clicking the "edit" button in the Site Settings window. Please see your FTP client help for other FTP clients to find the location of this setting. If you still have problems, and you are behind a firewall, please contact your...
There are several reasons for this problem to occur. First, and most commonly, the file is likely cached by your web browser (your web browser creates copies of all web pages you visit) and you need to clear out your web browser cache. If you have cleared out your cache, and you're still seeing the problem, most likely your Internet Service Provider has a caching server, and you need to contact them to have them clear out your cache. If neither of the above works, please contact us and we'll...
In general, as long as the software package supports FTP, it will work without a glitch on our servers. Specific database plug-ins in some packages (especially software that uses Microsoft Access or FileMaker) will run into trouble, but the general web page should publish without a problem.
FTP Timeout - If you get this error it means it has been more than 300 seconds since your last action on the FTP server. Our servers all have a 300 second limit set on FTP inactivity, to keep server load down this limit will not be raised.
Too Many Connections Error - If you are getting this error, this means that more than 3 people are trying to FTP into your domain name at the same time.
When you FTP into your account, you will see 5 folders (tmp, mail, public_html, public_ftp and www). You need to upload all your files to the "public_html" or "www" directory. Make sure your main page is called "index.html" (as this will be the first page people see when they put your domain name in the URL). The file needs to be in all lowercase letters. It cannot be named "INDEX.HTML" or "Index.htm" or "Index.html" After you've uploaded your files, you can access your website with the...
As you set up your site you will need to decide where to put different files and how to organize your directories. There are a couple of directory names you should not use. Apache is the server level program responsible for displaying webpages. Within the configuration file for Apache there are a couple of Aliases that it uses for directories. These are /manual/ and /icons/.Because of this you should not use these names for any directories. If you have a file called mypage.html in a directory...
Your CPanel hosting comes with default FTP settings already in place. To utilize the default settings, you would enter the following information into your client-side FTP program:FTP Address: ftp.yourdomain.tld (Note: Please replace "yourdomain.tld" with that of your actual domain name.Username/Login: Your CPanel usernamePassword: Your CPanel password
We use and highly recommend CuteFTP from Globalscape, Inc., as it is very stable and highly configurable. Most importantly because we use this product ourselves, we can answer almost any question users ask about it, so if you believe you'll need help along the way, we highly suggest getting it.There are other FTP products available on the market as well, such as the highly-recommended WS_FTP program, among others.If you are using a Macintosh, Fetch is probably the most popular FTP program...
Much like HTTP is a protocol for viewing web pages and sites, FTP (File Transfer Protocol) is a standard protocol for uploading files over the Internet. For the new users, FTP software provides for a very easy drag-and-drop interface for web site control. FTP is also a very powerful tool that allows for advanced users to perform various operations with ease and speed.
SSH is similar to telnet, but it's more secure. It uses high level encryption and compression to make sure nobody can takeover or eavesdrop on your telnet session. To enable SSH on your account simply send a support ticket with an valid reason why you require this service. Due to to the security risks associated with providing SSH accounts, we may require additional references such as a drivers license or a photo id card.
You have unlimited access via FTP or FrontPage 24-hours a day. As such, you can create and maintain your Web pages on your own computer and upload files to your Web site at your leisure.
What is cPanel? cPanel is a server side management system the runs the back end of your site. From here you have access to many controls and scripts that will add everything from tracking abilities to new scripts to your site.How to login to cPanel There are several different ways you can gain access to your cPanel. The first and most obvious is by going to yoursite.com/cPanel. Another is by putting in the IP address and follow it up with "/cPanel". Once you have done this, a new login window...
While we take security very seriously and do everything in our power to prevent unauthorized access to our customer's accounts. Preventing intrusion is an ongoing battle and it never hurts to further secure your account by using secure passwords and to change your passwords regularly.To maximize the security of your account create unique passwords containing at least eight random alphanumeric characters or symbols, and alternate between upper and lower case letters (ex: 4b1F9Zr2). Avoid...
By default our servers will look for (in order) a file by the name of index.html, index.cgi, index.php, index.htm, default.htm or home.htm in a given directory and will load the first file it finds as the directory's (or site's) index or "home" page.If you upload a file named index.html to your public_html directory this page will automatically be set as the index for the site and this page will be loaded automatically when entering http://yourdomain into a web browser.
When you upload new or changed pages, the changes should be instantaneous. If they aren't, please follow the steps below to determine the reasons.Be sure you are uploading you web page files into the /public_html OR /www folder. Either will work. MS Frontpage users will not need to worry about this. When publishing or editing with FrontPage, it will automatically place the folders in the correct folder.Try pressing Reload. If that doesn't work, try Shift+Reload to...
Problem: My site seems to download slowly sometimes OR sometimes when using FTP or Frontpage, it just stops. Why is that?Answer: There are a variety of factors that can contribute to occasional slow download speeds or time-outs. One thing that you can rule out is lack of bandwidth directly into the facility where your site is located. If it seems that your site generally is always slow, it may be because you have images on your pages that are too large. A rule of thumb is to try to...
Absolutely! It is very easy to spend all night working hard on upgrading your site only to hit the wrong key or have someone else overwrite your changes. Better safe than sorry.Our backups are for catastrophic server events. We do not restore individual websites unless the situation is caused by us.
/home/username/public_html/
FrontPage was created for developing websites in the Windows environment, so the following features are not available on our LINUX/UNIX servers:ODBC and MS SQL Database connections (Access, FoxPro)
Yes. Our extensions support FrontPage 2000 and above. They do not support Sharepoint services in Frontpage 2003 though you can still use the 2003 version. Web size: This seems to be most critical when a "searchable event" is present in the web (Search, Discussion Forum and Table of Contents). The lengthy process of updating the indices for these functions can lead to the connection timing-out (HTTP 500 Error or 'Server' has timed-out). Disk Usage: You may create and publish as many child webs...
In order to protect the FrontPage extensions on your Unix account, please take into consideration the following precautions:FrontPage uses the same .htaccess file as the Protect Directories utility in your Control Panel, which could cause problems. Once you have installed FrontPage extensions, use the directory protection that comes with the software Do not use features found in your Control Panel to set passwords, limit access, set file permissions or delete directories or files in a FrontPage...
You can use cgi-scripts with frontPage, but this will be at your own risk. This is considered a non-standard FrontPage site - this implementation is not recommended or supported by Microsoft. If you choose to have FrontPage Extensions and use cgi, you must do so with caution. You will see a "cgi-bin" in your home directory when your account was setup. You can upload your scripts there.
If you have FrontPage extensions installed, you should NOT use FTP or any other method of uploading to your site as doing so will cause errors. To fix the errors we may need to delete and reload FP extensions.
We will make sure FrontPage extensions are properly installed for your account and provide basic support. It is important to note, however, that we cannot provide full technical support for FrontPage. Microsoft requires that they provide support for their software, and having developed it, they have a thorough knowledge of how it works and any known bugs in the program. We therefore ask that all questions regarding the use of FrontPage be addressed directly towards Microsoft. You will find that...
No, we do not support subwebs. You may attempt to use them, but you do so at your own risk and we will not support them or help you if they stop working.
Click for detailed instructions!
Follow these steps to login to your frontpage web on the server. (after you have published to the server from your hard drive) Connect to your Internet Service/Access Provider. Start the Microsoft FrontPage Explorer.. (In FP2002 the explorer is integrated into into the main FrontPage 2002 program. Click FILE -> OPEN Web When prompted to SELECT A WEB SERVER type in your Internet web address such as:...
You can activate and install Frontpage extensions from within your control panel.
There's a simple way to make sure files do NOT get uploaded when using the Publish command.If you're in the Page view, choose View > Folders to go to the Folder view. Locate the file you do not want published. Click the file with the right mouse button. A menu will pop up. Choose Properties, then click on the Workgroup tab. Click the "Exclude this file when publishing the rest of the Web" check box (so it is checked). Click OK. This file will no longer be uploaded the next time you publish...
Before you can publish your website with FrontPage, make sure all of the following are completed: 1) Your website must come up in the browser 2) Make sure you have FrontPage extensions installed. (You can activate this via your control panel) The following section will guide you step-by-step through configuring Microsoft FrontPage
* Open the Web site in Internet Explorer. On the File menu, click Edit with Microsoft FrontPage. If FrontPage opens a read-only copy of the current Web page without prompting you for the user name and password, the FrontPage Server Extensions probably are not working correctly .* Use the "What's that site running?" feature at http://www.netcraft.com* Use a web browser to view the contents of the htdocs/_vti_inf.html file* Place a FrontPage hit counter on a page and see whether it works* If you...
FrontPage Server Extensions" is a term, which refers to the files, programs and specific way a Website is managed if it is using FrontPage. Microsoft FrontPage has some unique features, such as the ability to easily create hover buttons and search forms for your Website. This is possible only when the FrontPage Server Extensions are installed, because the features of FrontPage, such as hover buttons etc., work in conjunction with the programs installed on our servers to make those features...
WebBots are the mechanism for invoking many of the interactive features built into FrontPage. These features are added to your web through the FrontPage Editor | Insert FrontPage Component.Some, such as Include and Substitution allow elements of the web to be entered once and included in any or all of the pages by inserting the Bot component referencing that element for example a logo or a navigation bar. Changes made to the "master" element are made automatically to any page containing the...
First, you must make sure that your domain name is live and pointing to the server that your hosting account is on. You will NOT be able to publish to the server, if your domain name is not yet working.Second, make sure that you have enabled Front Page Extensions, in your Cpanel.
1. For an in-depth help tutorial on FrontPage click here.2. For more FAQ's and support please go to Microsoft's Product Support Services site. 3. Another very useful site to get assistance is from Microsoft frontPage newsgroups. You can ask questions and get replies!microsoft.public.frontpage.clientmicrosoft.public.frontpage
All FrontPage versions 2000 and above works well on our web servers.
There are two main reasons why Frontpage will time out on you. 1) If you have a very large website, the chances of Frontpage timing out is greater. The more files you have, the longer it will take FrontPage to connect to your website. All of our webservers are set to a time-out rate of 900 seconds, or 15 minutes. According to Microsoft, this time period is more than sufficient to allow heavy operations of FrontPage extensions to complete. The best solution is to simply do your FrontPage updates...
Loading and changing passwords in FrontPage is a little more complicated than with FTP programs. To set or change passwords, you'll need to log on to your current web in order for the security menu choice to be active.To change the user and password for FrontPage login:Go to the FrontPage menu:1. Click: Tools->Permissions [Tools->Security in FP2000]2. Add: Name, Password3. Click "Administer, author and browse.." radio button4. Click "Apply" and then "Ok". To change the...
Yes!
Microsoft does not recommend you use any FTP program when FrontPage extensions are installed. However, you can use FTP to a certain extent: You can download/upload log files, scripts, zip files, and change permission on scripts with problems. There is a possibility that FrontPage extensions can be corrupted if you upload/download HTML files with FTP.. Do NOT edit or FTP the ".htaccess" files, any "*_vti" directories or any other FrontPage extensions. It will corrupt your extensions.
If you have lost forgot your account's password or login name, please open a support ticket! Make sure you include:1. The domain name2. First/last name of the account holder3. Last three digits of the credit card used to purchase the account. We'll reset your password and/or login and get it back to you as soon as possible!
Yes, you can connect to your MySQL database remotely. Remember to enter the IP address or hostname of the remote machine connecting, to the access hosts list in the MySQL manager in your control panel.
Use the following outline to connect and begin querying the MySQL server from within your PHP scripts. Connect to the MySQL serverUse the following statement to connect to the database server. Substitute the username, andpassword for ones who have created in the MyAdmin interface and have given adequatepermissions to this database.MYSQL_CONNECT('localhost','USERNAME','PASSWORD');Select Your DatabaseUse the following statement to select the database you wish to connect to. Make sure...
Use the following outline to connect and begin querying the MySQL server from a SSH session.Connect To The MySQL Serverbash$ mysql -u USERNAME -pEnter Password: PASSWORDConnect To The Databasebash$ use DATABASENAME;Receving Helpbash$ help
Through the mysql command line, this is accomplished by running the following commands.In SSH, type "mysql" to access the mysql command line. Then type:GRANT ALL PRIVILEGES ON test_database.* TO username@domain IDENTIFIED BY 'password';Where:test_database is the database you created above.username is the MySQL login to createdomain is the domain you'll be connecting from -- usually localhost, use "%" (double quote, percent, double quote) for any remote host, or specify a specific...
How to back up a mySQL database using phpMyAdmin:You can backup your database using the PHPMyAdmin feature in your control panel. In PHPMyAdmin, select the database you want to backup and select "Export" tab on the right screen. Choose the tables you wish to backup (or "Select All" for all tables). Scroll down and tick "Save File As..." and click on the "Go" button. Simply save the database that begins to download, on your local computer.While we do regular backups of all our servers, we do not...
In Telnet/Shell type: "mysql" This will load the mysql command line. Next type: GRANT ALL PRIVILEGES ON [database].* TO [username]@[domain] IDENTIFIED BY '[password]'; (where "[database]" is the database you created earlier, [username] is the mysql username you want, [domain] is the domain you'll be connecting from (usually 'localhost') and [password] is the password you'd like to use. Be sure it's enclosed in 's. For example: GRANT ALL PRIVILEGES ON mydatabase.* TO bob@localhost IDENTIFIED BY...
If you need SSH access, open a support ticket with a request to enable SSH. Remember to include a qualified reason of why you require SSH access.How to back up a mySQL database using SSH Telnet:Log into your account on our server and issue the following command:[This is all one command line!]/usr/bin/mysqldump $databasename -u $user -p$password > /home/$user/file.dump$ indicates a variable, so instead of entering $user, you'll enter your actual user name for your account. Your...
To create a mysql database, log into your control panel and select the 'MySQL Databases' link. Enter in the name of the database you want to create and submit it. Once you have created a database you must create a database user and then grant that user access to the database you created. This is all done through the same mysql manager page. Once you have a mysql database and username you can manage it via your shell account, or via phpMyAdmin which is located in your control panel. Make sure...
Here are a few initial things (common mistakes) to take a look at: - Make sure that after you created your database and database user that you didn't forget to ADD the database user to the database (at the bottom of the "Databases" section in Control Panel > MySQL Manager you'll see two drop down menus "User:" and "DB:" followed by an "Add User to DB" button). - Confirm that you entered localhost as the database host/server name and if applicable that you specified mysql for the database...
Self-referentially short for PHP: Hypertext Preprocessor, an open source, server-side, HTML embedded scripting language used to create dynamic Web pages. In an HTML document, PHP script (similar syntax to that of Perl or C ) is enclosed within special PHP tags. Because PHP is embedded within tags, the author can jump between HTML and PHP (similar to ASP and Cold Fusion) instead of having to rely on heavy amounts of code to output HTML. And, because PHP is executed on the server, the client...
We allow up to 50 simultaneous connections per MySQL user, and up to 1500 simultaneous connections per server.
The latest stable build of mySQL. Generally we do not include the version information on the FAQs as mySQL commonly undergoes upgrades.
No! Due to the abuse associated with eggdrops they are banned.
No! If we find them in your directory or links to them, your entire account will be subject to termination.
We do NOT host pornography/XXX websites that contain galleries or video media files. Any content or links to XXX/adult sites will lead to your account being terminated.
Yes! You can do this all through our powerful control panel system. Login to (www.yourdomain.com/cpanel).
YES, you can still order with us. We can host all international domain names and also we accept many forms of payment. There will be one that you will be able to pay with.
We do not allow subleasing www.yourcompany.com/client or free web space given to other clients. Our web plans are for single users only. You are only permitted to resell space if you bought our reseller/unlimited domain plans.
This depends on which account you purchased. If you purchased a reseller account, this is possible. However, if you purchased a shared hosting account, this is only licensed for you only. Reselling or Adding your "Friends" web site (e.g. bob.somedomain.com) will lead to an account suspension.
Dedicated IP's are useful if you want to use microsoft frontpage to publish your website before your domain resolves to our servers. This is also necessary if you want to be able to view your site via http://IP instead of http://IP/~username/ before your domain resolves. Once your domain resolves to our servers, there is no difference between dedicated IP and non-dedicated IP accounts.
We currently do not offer the mod_auth_mysql module on our webservers.
Front Page extensions is supported, however it is not installed by default. You need to login into your control panel to activate FP extensions.
Yes. Using the powerful web-based control panel you can easily protect any directory without having to manually edit .htaccess files. Our control panel makes everything easier for you!
Server Side Includes (SSI) is enabled on all of our servers. You just need to be sure that you call your files with the .shtml extension.
Yes! You can use the Fetch program to transfer files from your MAC to our system. You can also use SSH and the POP e-mail programs like Eudora, Claris E-mail and Netscape Mail. Our hosting infrastructure has full support for Apple MACs.
Yes we support MP3 files. We recommend you consider one of the higher plans if your site has mp3 files because they generally use up a lot more bandwidth than standard files.
Yes, all of our Linux Cpanel servers support XML
Yes. All FTP and incoming/outgoing e-mail traffic counts against your total bandwidth.
We have found that majorities of people are not going to need a great deal of storage or bandwidth. Research shows the average web site is only 25MB. It all works out in the end, the people with small web sites are not over charged and the people with large web sites get a great deal for their money. Both see the benefits of using us.
You can create a backup of it at your old host or, if your old host has phpMyAdmin installed, you can export it into a .sql file and use phpMyAdmin to install it here. If you have a problem populating a new database here with it, please ask us for help by opening a support ticket. We can't download it from your old host for you but we can help you with populating the new one if it is rather large.
Be wary of some providers that claim to give you everything for a few dollars per month. What they might be doing is putting you on a cheap Unix or NT server with 1000's of other domains. Our features are second to none and we stick to them. We have years of experience within this industry and we assure you we are planning on being around for a long time. Never substitute quality for price.
To avoid downtime, please follow these procedures: 1) Sign up an account using our online order form and it will be setup within the same business day. We will email you a "Welcome/Account Setup" letter which will include login details so you can upload your files to our server. 2) After you're done uploading your files, contact your domain name registrar and have your domain name pointed to our DNS numbers. You can find the DNS nameserver details in your Welcome letter.3) Now, be patient. It...
We use MySQL. We have found that our members prefer MySQL because it is a relatively easy-to-use database program. Visit www.mysql.com for more information.
You will receive an automatic e-mail message warning you that you have reached 80% of your contracted limit. This should give you plenty of time to contact us and purchase more bandwidth. Once you have exceeded your limit, your account is suspended for the rest of the current month.
Our servers are located in the world class GNAX Network Operations Center in Atlanta. The network consists of multiple Gigabit links and multiple OC-3 connections. The network is fully meshed and redundant with 6 backbone providers. We only use approved top brand name hardware. The typical server specs are: Dual Intel
We only use approved top brand name hardware. The typical server specs are: Dual Intel
We run the latest stable versions of RedHat Linux with the latest stable build of Apache, PHP, and mySQL. We also have a large collection of perl modules already installed for your use (Such as ImageMagick).Operating System: RedHat LinuxWeb Server: ApacheDatabase: MySQLMailer: EximControl Panel: CPANEL/WHMAdditional: PHP with Zend Optimizer.
Our servers use RedHat Linux and Apache Web Server, the best and the most reliable Internet server solution.
We prefer support requests to come through our ticketing system or email for a variety of reasons. First, it provides an audit trail of communication so that all the facts can be passed on to whomever may be working your problem. Second, it allow us to focus on fixing problems instead of answering the phone. Third, due to there being multiple people in different locations available to handle requests it saves additional expenses.
There is no such thing as unlimited bandwidth. Any company that promises you unlimited bandwidth are counting on the fact that you will not use it, and if you do they will quickly find ways of either forcing you to pay for it, or restricting your site.
Yes, we provide all our customers with their own web mail access. What this means is that you can log on to the internet (to the address we will give you once you sign up) and check your mail from any computer that has internet access.
Not at all. We do not place any advertisements on your site whatsoever. No banners, no annoying pop-ups, nothing.
Yes. OsCommerce supports Paypal upon install. See http;//oscommerce.com. Agora can support it but you must be a Pro Member of their site to download it and there is a yearly or lifetime fee to become a Pro Member. See http://agoracart.com
Yes. In Cpanel under CGI Scripts we offer:Phpbb Bulletin BoardHTML/Java Chat RoomphpMyChatCGI WrapperRandom HTML GeneratorSimple GuestbookAdvanced GuestbookCounterClockCountdowncgiemailEntropySearchEntropyBannerPHP-NukeInvisionBoardOsCommerceAgora CartYou will find a further 40+ scripts under the "Fantastico" menu.
Login to Cpanel and look under Fantastico or CGI Scripts for our auto-installer and follow the directions. You can get more information at http://oscommerce.com. Installing osCommerce uses 1 MySQL database. osCommerce supports Paypal.
Login to Cpanel and look under CGI Scripts for our auto-installer and follow the directions. You can get more information at http://agoracart.com. Installing Agora will use 1 MySQL database.
Make the following changes in these two files:public_html/YourStoreDirectory/admin/includes/configure.phppublic_html/YourStoreDirectory/includes/configure.phpLook for this:define('DIR_FS_DOCUMENT_ROOT', $DOCUMENT_ROOT);and replace it with:define('DIR_FS_DOCUMENT_ROOT', "/nfs/home/username/public_html" );**replace the username with your cpanel username**Our servers use a network filesystem, by using /nfs/home it will point it ot the network file system and this will fix the errors.
2CheckOut Paypal Authorize.net ipayment PSiGate SECPay TrustTCommerce Others may be found in their contributions section.
2Checkout AgoraPay Authorize.net eWay iTransact IONgate LinkPoint Basic Offline / Manual PayFlow PayPal PayPal IPN Plug 'n Pay ProPay PsiGate Verisign PayFlow Some may require becoming a Pro Member at their site at http://agoracart.com
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Create a .htaccess file and add the following code--changing the IPs to suit your needs--each command on one line each: order allow,deny deny from 123.45.6.7 deny from 012.34.5. allow from all You can deny access based upon IP address or an IP block. The above blocks access to the site from 123.45.6.7, and from any sub domain under the IP block 012.34.5. (012.34.5.1, 012.34.5.2, 012.34.5.3, etc.) You can also set an option for deny from all, which would of course deny everyone. You can also...
Various search engines such as Google have what are called "spiders" or "robots" continually crawling the web indexing content for inclusion in their search engine databases. While most users view inclusion in search engine listings in a positive light and high search engine rankings can translate to big bucks for commercial sites not everyone wants every single page and file stored on their account publicly available through web searches.This is where /robots.txt comes in. Most search engine...
Either the image was not uploaded and therefore does not exist on the server or your path to the image is incorrect. You may have put it in a different folder or named it using a capital but created a link to it using lowercase. Our servers run on Linux and FreeBSD. They don't like spaces in filenames and they treat capitals and lowecase letters as completely different letters. it is best to name files in all lowercase.You will see a red X whenever the server cannot find an image. Right click...
Only if you obtain a secure certificate for your domain name.. Certificates may be obtained from Verisign, Thawte, or any other authorized CA (Certifying Authority).
If you already have the certificate and can send us a backup file of the certificate that has been generated on the previous web server, as well as the password associated with the certificate file, we can install it on the web server here for $25 setup fee. If you can't obtain the backup file or the password, then we will have to go through a completely new purchase, or possibly just a certificate renewal, which is less expensive.
When you change from non-secure (HTTP) to secure protocol (HTTPS), any cookies or client variables you are using with one protocol will not be recognized from one state to the next. This is true since the web server views activity under each different protocol as completely different user sessions, so it does not maintain variable state between the two different protocols. This is true whether or not you use a shared or dedicated SSL certificate. Because of this, it is best to use HTTP protocol...
Low-Cost Startup Merchants (accepts International customers): http://www.2checkout.com ($49 setup fee, no monthly fees) http://www.revecom.com ($49 setup fee, no monthly fees) http://www.worldpay.com ($150 setup fee, small monthly fee)General Merchants (US only): http://www.cdgcommerce.com http://www.Charge.com
If you are creating a web-based form where you want the visitor to enter data and submit the form to the web server for processing, you may want to use SSL (secure socket layer) encryption service. This is especially true if you are entering credit card numbers or other sensitive information. When using SSL service, as the data is transmitted from the client's browser to the web server, all information on the form is encrypted. Once it is received at the web server it is automatically...
Yes we provide oSCommerce, Agora Cart, Interchange* and some other PHP-based shopping carts. You can find and install them via the control panel.* Availability subject to plan choosen
Yes! All web hosting packages come with the popular oSCommerce shopping cart system at no extra cost! In addition we also provide you with a FREE Secure Server to safely accept credit card orders and other confidential data! The secure site is co-branded to a ensure complete anonmity for you.
Yes we offer free SSL access through our shared certificates.To access your website contents securely use the following URL.https://servername.secureguards.com/~username/Servername represents the server your account resides on. (e.g. mars venus galaxy)Username represents the username assigned to you.You can find the servername and the username in your "welcome letter / account details" email.
When your shared or dedicated SSL is set up, we will provide you with the URLs that will allow you to access your secure site. The only difference between a secure and non-secure URL is that secure URLs use "https://" instead of "http://".
A frame of a frames page cannot be served securely. For a framed page to be served securely the entire frames page and all pages within the frame must be accessed securely.
Contact your local bank - You will need a merchant processing account. The application process for a merchant processing account is normally straightforward. We provide the ability to collect and transmit credit card information securely via SSL. It does not provide the ability to actually charge the card or obtain money. Once you obtain an order, it will be your responsibility to charge the credit card using your merchant processing account.
SSL uses a public key - private key system for its encrypting. The public key is used to encrypt the information. However, only the private key can be used to decrypt this information. This allows the public key to be known to all so that encrypted information may be sent to the server. The server can then use the private key, which is kept secret, to decrypt the information. In this scenario, the certificate is the public key. A certificate signing authority such as Thawte or Verisign issues...
SSL stands for Secure Socket Layer. It is an emerging standard developed by Netscape Communications to transfer information securely across the Internet. SSL will enable your customer's browser to connect to your web site and transparently negotiate a secure communication channel. Once this connection has been made, information, like credit card numbers, can be exchanged securely. Please note that SSL does not include software to process credit card transactions. Although you can securely...
There are no differences besides comestic wise.E.g. https://www.yourdomain.com/ (using your own SSL)https://servername.secureguards.com/~username/ (using our SSL)
We suggest that you get your certificate through the following sites: www.instantssl.comhttp://www.equifaxsecure.com http://www.thawte.comhttp://www.verisign.com/
For a server to serve a page securely all items, including graphics, must be accessed using the https:// protocol. If you are receiving a message stating some items are insecure then you have at least one item that will be served unsecurely.
SSL pages are slower because of the overhead needed to encrypt and decrypt the data. The web server must spend extra time encrypting the data before it is transmitted to your computer. Likewise, your computer must then decrypt the information. The same applies when you securely submit information from your computer to the Web server. All this requires your CPU and the Web server's CPU to work harder and therefore might cause pages to load more slowly.
Yes. You can change both individual user's passwords and CPanel access passwords by logging in to WHM and clicking on the "Password Modification" link.
You can change the control panel theme. We have many you can choose from, however you can not change the logos on these control panels. We use a default "CPANEL" logo to provide the necessary anonymity.
You can modify any plan that you resell, as long as its under the pre-capped specs. Example: If offer 500 megs in our Standard Plan, you can offer anything under 500 megs to your customers, just by modifying their account when you set it up, but we will still charge you the same price.
All accounts are billed MONTHLY. Once you setup an account it will be scheduled for billing.
Once your first account is setup, you will need to fill out the reseller application found on our reseller page. Once you get your confirmation email, you can access the control panel by going to: http://www.yourdomain.com:2086
You will get your own control panel called Web Host Manager/CPANEL. This panel will allow you to manage all aspect's of your accounts in real time.
Open a ticket and we can assign you an IP address within 24 hours. The cost is $2/month per IP.
There is a small charge of $15 to setup your account.
Yes! Once you log into WHM, choose "Suspend/Unsuspend an Account" from the menu tree on the left side of your screen. Choose the domain you wish to recover and click the "unsuspend" button.
Yes! After you're logged into your WHM Control Panel, click on "View Bandwidth Usage," which will display a listing of all the domains under your plan, plus the amount of bandwidth they've consumed to date.
Yes! To access your client's control panel, simply enter their username, followed by YOUR master account password. This acts as a ROOT password.Example:http://www.clients-domain.com/cpanel/username: client1password: my-master-reseller-password
Yes. Login to your WHM Control Panel and click the link on the left side of screen which says, "Disable or Enable Subdomains."
You are free to leave at any time. Your reseller services are on a month to month basis, without any required contract. The clients you have signed up with us are your clients. You are free to take them with you if for any reason you decide to leave us.
Not a problem. We will assist you in setting up the sites on your dedicated server, and help you transfer all the users' files over as well. It can be a very simple procedure, with minimal downtime. We will leave the shared server accounts active while the transfer is occuring, until dns properly clears up, and all clients are satisfied that their sites are functioning perfectly on the new dedicated server.
Regardless of whether a client is a retail account, or a reseller client, all violations of our TOS are treated the same. Users' sites may be suspended for violations of policy, or if extreme, or second time offenders, sites may be cancelled. Each occurance is dealt with on a case by case basis, and we try to work things out with every client. Any sub-account that takes part in SPAM/UCE will be terminated immediately.
As a reseller, you can sell our hosting packages under you own brand name. The package cost to you is up to 60% off our normal retail price. You charge your customers whatever you want. This allows you to have the look and feel of your own your own hosting company.
The skeleton directory is a WHM controlled central directory for resellers. By placing your own "index.html" file, within the skeleton directory, all new accounts you add will then display that file until the domain owner uploads his site and data.
WE DO NOT accept clientele of our resellers as direct, retail customers. Your clients belong to you, and we shall never attempt to gain their direct business. The only acception to this policy, is if the reseller is exiting the hosting business, and wants us to take over the service for his/her clients. The reseller program is an integral part of the family of services offered here, and we intend to keep our resellers healthy and growing.
You will be able to resell all our virtual hosting plans which can be found on our resellers web page.
There is a Reseller Web Manager that allows you to setup and completely manage your hosting clients. We utilize CPANEL/WHM, which is currently implemented on more than 500,000 domains worldwide. Web Host Manager is quickly become the industry standard control panel system due to its powerful features and flexibility. Your clients will also have access to a control panel for managing their web sites.
As a reseller, you will be responsible for providing general support to your customers. We will do all system administration necessary, as well as be your second line technical support engineers if you have a problem and can't answer it. In addition, we have an anonymous (no brand) support site your customers can use for free. This site includes References, Tutorials, Video Guides, FAQs and more! Best of all there are no references or links back to us, allowing you to resell with ease.
This is because you/they are on a shared IP address. For customers to access their site, use the IP address that was given when you created your account in Web Host Manager, followed by the customer username. Example: http://123.123.123/~username/To access your customer's control panel use the same IP address followed by "/cpanel/". Eg: http://123.123.123/cpanel/
We attempt to hide all mention and tracing of our brand so resellers enjoy maximum anonymity. We offer anonymous nameservers, support site, brand-less control panels, manuals, server names and free brand-less SSL certs. The routing traceroute to us and the ARIN IP registration whois info, do not contact mentions of our hosting brand.
We do not get involved with your billing practices for your clients. For this reason you are free to charge any price that you wish for the services you provide, and just pay us your low reseller costs for such. A recommended billing solution many of our resellers use is http://www.2checkout.com or http://www.revecom.com
Procedure For Addon Domains:1. Register your new domain name.2. Log into your Cpanel and click on the "ADD ON" icon.3. Enter your domain name in the first field.4. Where it says username/domain/directory, enter ONLY your domain name again. (its worded confusingly - but you REALLY only want to enter your domain name there)5. Enter your choice of a password, where indicated. Click on the button to create your add on domain. To upload files to...
Follow these steps: Login to your control panel Under the FTP Tab (near bottom right section) Click "FTP Accounts" Click "Add Account" For the login field, enter the sub-domain name you used earlier. Enter a password Click "Create" The login name will become the created directory. If you entered "joe", a directory called "joe" will be created under your "www/public_html" directory. If you already have a directory called "joe" then a new directory will not be created. To login to your FTP...
Follow these steps: Login to your control panel Click on "Sub-Domains" Type in a name and click Add. If you receive an error, open a ticket and request for sub-domains to be enabled. If your domain is not pointing to our nameserver and is still in the progress of been transferred, you CANNOT create sub-domains. You will have to wait until your domain has fully propagated before you can create sub-domains). After adding your sub-domain, a new directory will be created using the name you supplied...
Multi-hosted domains function just like any other domain from the visitor's/browser's point of view. If you have a multi-hosted domain "multihosted.com" and your visitor types "www.multihosted.com" into the browser, the browser's address bar will show "http://www.multihosted.com" and not "http://www.maindomain.com/multihosted". If your visitor navigates to another page, the browser will accordingly show "http://www.multihosted.com/anotherpage.html", just like it should. Multi-hosted domains are...
Some web hosting accounts have the ability to support multiple domain names pointing to separate directories (web sites) within your main account. We call such domains multi-hosted domains. Multi-hosted domain support is ideal for webmasters, Internet marketers, and anyone else who runs multiple sites but does not require each site to be on a separate full-featured account.
NOTE: If your domain is not pointing to our nameserver and is still in the process of been transferred, you CANNOT create sub-domains. You will have to wait until your domain has successfully propagated before you can create sub-domains.Here's a simple way to check if your domain has propagated. Jump to DOS-PROMPT and enter the command"TRACERT yourdomain.com"Example output:Tracing route to mysite.com [123.123.123.123]If the IP output shows the same IP values that's listed in...
We do not have real server installed we offer 'http streaming'. Is there a difference between streaming using the PNM-protocol and the HTTP-protocol? If you visit http://www.real.com/, you might come across a term called "pseudo-streaming". According to audiohost.com: "Pseudo-streaming" is a discriminating name for HTTP-stream. It was invented by the RealAudio promotion to suggest that you need to use the RealAudio server if you want to get "real" streaming. Here's a free translation:...
While encoding, if you set the target audience to 28 K modem, you will be able to reach the largest audience possible. If you want your higher bandwidth connection visitors to receive better quality recordings, you can always create a second link to a RealMedia file that is encoded with a target audience of a higher bandwidth connection.
Typically you'll create a RealAudio file subdirectory under public_html and put all your audio files there. Then your .ram file, a.k.a., metafile, will contain an address with this format:http://fulldomainname/subdirectory/filename.rm The subdirectory is a subdirectory of your public_html directory. So for example: http://musicforyou.com/ra/music.rm Notice: The above address goes in the .ram/metafile, not in your HTML code. Your HTML code calls the .ram/metafile. Then the .ram/metafile is used...
With the Real Server, you are able to take advantage of "bandwidth negotiation". This feature takes into account the bandwidth of the surfer's Internet connection when clicking on the hyperlink that requests the RealMedia file. Depending on the connection, the RealServer will provide a different version of the RealMedia file that best suits the visitor's bandwidth connection. You also need the Real Server to broadcast live on the Internet.
Real Producer Basic is available free at http://www.realnetworks.com/developers/index.html
You can find out more at Real.com's Developer Zone.
Yes, you will be able to stream RealMedia files. You will need to create a .ram file that calls your real audio/video file. The .ram file is a text file with an absolute URL. This URL will need to be: http://yourdomain.com/filename.rm
Yes, you can do this through your control panel. Simply login to your control panel and enter your username, domain name, and password. Once inside the Ensim control panel, click on the
Sure, our servers will serve them .swf flash files without problems. And, you can upload them wherever you like, such as the images folder, any sub-folder on your account, or even your main html folder.
By default, only system information is backed up each night. You have the ability however, to back up your site information as often as you like through your advanced control panel.
Yes, we support many of the common forum scripts available. These include vBulletin, Ikonboard (mySQL version only), phpBB, phpBB2, YABB, and others. If you have any questions regarding whether or not we support your particular forum script, just contact us!
Yes, We support Java Server Pages (JSP).
Yes.
From inside your control panel click 'Mailboxes/Users'. Add a user with the desired email name. For example adding the user sales will create the email account sales@yourdomain.com
If you know how to input MySQL queries manually, use this query: SET PASSWORD FOR dbusername@localhost = PASSWORD('dbpass'); Where dbusername is your database username, and dbpass is your new database password.
This is very simple to do. The first thing you need to do is figure out which directory you want to have a directory lising for, then when that is dont, place a file named ".htaccess" and add this line to it: Options ExecCGI Indexes Includes FollowSymLinks The folder will now display a directory if no index file is found. If you would like ALL of your directories to show directory listings, then just add the same file as above to your "/html/" folder, and every folder will display one.
Go to http://www.yourdomain.com/admin/ and use the username and password provided to you. This control panel will allow you to change your info and manage your account settings.
Make a .htaccess file and inside it place: Options ExecCGI AddHandler cgi-script .cgi Next upload the .cgi file and it will display properly, example test.cgi: #!/bin/sh #\\ exec tclsh "$0" ${1+"$@"} puts "Content-Type: text/html" puts "" puts "Hello World!" This example outputs "Hello World!" using Tcl.
First, login to the phpMyAdmin program (accessible from the 'configure MySQL' link from the Ensim Site Admin control panel) Select all the tables in the right page and then check the "Structure and Data" radio box and 'Save as File' but don't check the zipped or gzipped options. Click 'Go' and it will prompt you to start a download of your database, save it as a .sql file where you will be able to find it later. Then, if you needed to restore your database, you'd want to login to PHPMyAdmin and...
Use: url="jdbc:mysql://localhost/databaseName?user=system&password=admin" Do not change localhost to your domain IP address or else it will not work.
By default, a "catch-all" email account is set up with your initial user ID. This means that email sent to anything@yourdomain.com will be delivered to your primary ID.This can be modified in your control panel.
You can do this directly through your control panel. Simply login, enter your username, domain name, and password. Once inside the Ensim control panel, everything you need to do can be accessed through the
Create a file named .htaccess, and within that file place: php_value register_globals 1 This will make PHP function more like pre-PHP 4.2.1 distributions; however, there is a security risk associated with it and overriding variables through the URI. Don't say we didn't warn you first.
If you need Frontpage extensions, please open a support ticket and we will have them added to your site. Likewise, if you need to remove the Frontpage extensions, submit a troubled ticket.
Set your FTP client up with the following settings: FTP server: ftp.yourdomain.com (or subdomain.hostdomain.com for subdomains) FTP port: 21 FTP username: account_username@yourdomain.com (or account_username@subdomain.hostdomain.com for subdomains) FTP password: account_password
To set up password protection, do this: Login to Ensim as Site Admin and click "Configure Apache", then go to "Manage Groups" and create a group. Then go to "Manage Users," and create a user in that group. Then go to "Protect Directories" and click the "lock" icon next to the directory you want to protect, easy!
To allow a user to have their own separate website off your domain you must setup a user within your Control Panel with "ftp" access. This will allow that user access to their own website under your domain! The site will be accessible via http://yourdomain.com/~username/ Files should be uploaded to /home/username/public_html, the user will be provided a sim-link to the public_html folder. To login to that users account via FTP use: ftp server: ftp.yourdomain.com user: username@yourdomain.com...
To setup your custom error page, you will need to use a .htaccess file. Put the following line(s) in this text file: ErrorDocument 404 /path_to/not_found_error_page.html ErrorDocument 403 /path_to/forbidden_error_page.html ErrorDocument 401 /path_to/authorization_error_page.html ErrorDocument 500 /path_to/internal_server_error_page.html Then upload this file to your mainwebsite_html directory.
Make a .htaccess file and inside it, insert: DirectoryIndex somefile.html When you reference your site without a filename, e.g. http://somesite.com/, it will redirect to http://somesite.com/somefile.html
First, you must edit or create a .htaccess file. Inside the file, insert: AddHandler python-program .py PythonHandler mptest PythonDebug On This will tell Apache how to handle a specific file. modpython, by default, does implicitly perform any function, unless explicitly defined by a directive (each line in the '.htaccess' file). Next, create a file, in this case because 'PythonHandler' is set to mptest and 'AddHandler' is of the extension .py, the file that Apache will process as a Python...
Create a file named test.ttml and inside the .ttml file insert:
Create a file named test.pm or test.pl - both extensions work. Next, insert these lines into the file: my $r = shift; $r->send_http_header('text/plain'); $r->print("Hello World!n"); The file needs to be placed inside the perl directory (default location for mod_perl) - or the designated perl directory. chmod test.pm to 755 (either through SSH2 [chmod 755 test.pm] or via a FTP client) and then go to http://yoursite.com/perl/test.pm. If Hello World! is displayed then mod_perl is fully...
UPLOADS: To upload, navigate to the section "Or Location of the textfile:" which contains a browse button. Click on the browse button, select the file you downloaded, and click go. BACKUPS: On the main page of the database view, click on the option "View dump (schema) of database" To do a backup, you select "Structure and data", check the Send box and click "Go". This will cause a file of your database to be downloaded into a location of your choice. Subsequent files can be backed up the same...
You can either access the log files through http://yoursite.com/admin Log-in, Services -> Apache -> Log Files Or alternatively, by logging into the shell and going to the '/var/log/httpd' directory. Log files are rotated daily.
User Control Panel - http://yourdomain.com/user/
Statistics are regenerated at the beginning of every day at midnight.
To create Sub-Domains for your site, follow these instructions: Create a directory within /var/www/html/ (your default html directory) exactly as you would like the sub-domain to resolve. Example: Create a directory called sub.yourdomain.com in your html directory and it will resolve to http://sub.yourdomain.com (It will search the folder you created in the above example for the index file of the sub-domain.) NOTE!! it is not designed to be accessible as http://www.sub.domain.com (the www. will...
Please use the info below: login: username#yourdomain.com password: your_password
Publish Location: http://yourdomain.com User ID: username Password: your_password REMEMBER, to publish with Frontpage, you have to wait untill your domain are propagrate 100% to retreive data from our name server. Please allow 24-48 hours to upload/publish after you have made changes to your domain registrar to use our name server.
Please use the info below: FTP Hostname: IP Address OR ftp.yourdomain.com (refer to welcome letter) User ID: username@yourdomain.com Password: your_password
When using a SSI call to invoke a cgi script, the first thing to check is the path that you are using to call the cgi-script. By default, the server assumes that the the directory root is the web root, and does NOT require the absolute path. For example, if you were calling a test.cgi file in the cgi-bin directory, the path would be /cgi-bin/test.cgi, NOT /home/virtual/domain.com/var/www/cgi-bin/test.cgi.
Telnet sessions are not encrypted, therefore hackers are able to "sniff" your username and password as you log in. Because of this, we have instituted SSH in it's place. SSH is very much like Telnet, however it is encrypted. It does require a client program, and we recommend Putty. It is available for free at: http://www.chiark.greenend.org.uk/~sgtatham/putty/ You will need to change the default SSH version to 2 also as our servers will not accept version 1 due to some security holes.
First, make sure you have the right servers typed in. The default name is mail.domainname.com for both IMAP and POP3. The username will be yourusername@yourdomain.com. The @ portion is crucial so the server can discern between the same account spread across multiple domain names.
http://yourdomain.com/~username/
This is usually just a matter of properly configuring your Outlook mail client (or Outlook Express). To ensure better security, our mail servers require the use of SMTP authentication. This is an option in the configuration settings for your mail program and usually says "My outgoing server (SMTP) requires authentication."
If our default "Welcome to your new Web Site", index.html, has not been replaced by another index page, then anyone going to yourdomain.com will still see that page instead of some other home page. Just delete the index.html file and upload your own. Note: "home.html" will NOT show up as your home page. You would need to rename it as aforementioned. In addition, you need to place it within the mainwebsite_html folder.
Yes.
There is no set limit that is imposed on the size of each database, but the total space used must not exceed the disk quota allocated for your account.
Yes. All accounts come with webmail installed. We use SquirrelMail to provide this service and it can be accessed at the following address: http://www.yourdomain.com/webmail/ It's important to note that if you intend to also check your email via a client application such as Eudora or Microsoft Outlook, you will need to change your settings to leave email on the server for a period of time. Depending on how regularly you check email, 10-15 days is usually sufficient.
There isn't anything special you need to do, its just that only cgi-scripts can go in the CGI-bin. Move the .php script to anywhere in your /var/www/html/ directory and it should work properly.
The first thing you should do is log into your control panel and change your administrator password. This ensures that you are the only one with access to your control panel. You can access your control panel at http://www.yourdomainname.com/admin
Use the following settings to connect via anonymous ftp to your site.. server: ftp.yourdomain.com user login: ftp@yourdomain.com password: anything will work (normally an email address is used) Anon Users will only see the directories within your /var/ftp directory By default anon users will not have permission to upload files, in order to allow uploads simply create a directory within /var/ftp/ named "uploads" (this is not recommended!) You are responsible for all files within your domain even...
Files starting with a dot such as .htaccess and .bash are files that are normally hidden by the operating system. These are usually important system files or files that contain settings that should not be seen by normal visitors. They have been made visible so that you can delete .htaccess file. Do NOT delete any of the pre-existing files!
Your POP3 server is used for incoming email and the name is mail.yourdomain.com. Enter this setting in the approprate area within your email program.
Your SMTP server name is mail.yourdomain.com. It is used for outgoing mail and is usually set in the same place as your POP3 server name.
PhpMyAdmin is basically a program used to control MySQL. Currently it can create and drop databases, create, copy, drop and alter tables, delete, edit and add fields, execute any SQL-statement, even batch-queries manage keys on fields, load text files into tables, create and read dumps of tables, export data to CSV values, and administer multiple servers and single databases. phpMyAdmin is available for all accounts that come bundled with MySQL databases, and is preinstalled, so you can add...
For any scripts that you install which require the path to sendmail use : /usr/sbin/sendmail
Index pages are the initial page Apache will use when the site is accessed without a filename, e.g. http://somesite.com/ The order in which the index files are searched is: index.html index.htm index.shtml index.cgi index.php index.php3 index.php4 index.pl index.jsp index.ttml index.pm index.py with index.html of the highest precedence and index.py the lowest (last to be used). Given a site with an index.htm, index.shtml, and index.php - accessing http://somesite.com/ will really be accessing...
Jakarta Tomcat (latest stable build).
A MySQL database comes with all hosting plans. If your domain name is yourdomain.com, the database's name will be yourdomain_com. The password will be the same as your control panel password. To setup additional MySQL databases, please open a support ticket, and they will be provided to you.
Currently, we support PostgreSQL and MySQL databases in our UNIX accounts. MySQL is the most popular database handler used by online programs today. The combination of connectivity, speed, and security make MySQL very suited for accessing databases on the internet. MySQL has been in use for years, excelling in high performance environments, which is why we deem it suitable for our clients. Its ease of use is also beneficial to those without the technical expertise necessary to handle other...
We have partnered with Ensim to provide a control panel that we feel is a leader in the industry. As a site owner, you will be in complete control of your site and can even manage files and directories directly from your control panel. You can demo this control panel on Ensims site at the following URL: http://www.ensim.com/products/webppliance/
Upon logging into the Ensim control panel, there is a Site Reports that can be accessed from the list of items on the left hand side of the page. This contains many detailed statistics you may be interested in as a webmaster.
JAVA SDK 1.4.2
The Site Administrator is the main account holder for your hosting account -- you login here to manage your files, email, database, and so on. The Site Admin can create user mail box accounts. Then, these mail box users can login as "User Administrator" and set up mail forwarding, autoresponders, and other email related tasks. To summarize, you get both, a site admin account to manage your and the ability to create user admin mailbox accounts.
Files for the main web site must go in the "/var/www/html/" directory. When you first log in via FTP, you will be in the your user's directory. You will notice a directory called "mainwebsite_html". This directory is an alias for /var/www/html/. You will also notice a directory called "mainwebsite_cgi". This is where you will put any cgi scripts that you need to execute. This directory is accessible on the web at http://www.yourdomain.com/cgi-bin.
http://yourdomain.com/admin, log-in and go to 'Site Reports'.
For HTML files: mainwebsite_html OR /var/www/html For CGI files: mainwebsite_cgi OR /var/www/cgi
Perl is located at: /usr/bin/perl
The MySQL server is situated in the same machine that your account runs off. This reduces downtime and increases efficiency. It can be accessed by pointing to 'localhost'.
both com.mysql.jdbc.Driver and org.gjt.mm.mysql.Driver work well!
By default, our systems us the "mail" account as a standard system account. This unfortunately prevents the use of the "mail" account as a stand alone account.
When you open up your website, it's your "index.html" that loads right? Ever thought it would be nice if somebody went to yoursite.com that they'd go to
The Cpanel Mailing list will not work until your domain name is live.
From the .htaccess file, you can ban certain IP addresses from getting access to your site at all. You'll need to add the following into your .htaccess file:CODE order allow,denydeny from xxx.xx.x.xallow from allAll the work you need to do is replace the "xxx.xx.x.x" with the IP you want to ban. You can also do more than once, just add the "deny from xxx.xx.x.x" under the previous one, like this:CODE order allow,denydeny from xxx.xx.x.xdeny from xxx.xx.x.xdeny from xxx.xx.x.xallow from allThis...
Say you want to use a PHP include inside one of your pages, but they all have a .html extension. If you don't want to convert your page to a .php extension, just add this one simple line of code to your .htaccess file.CODE AddType application/x-httpd-php .php .htmlThis will treat all the code in your pages as PHP before it displays it on the page.
The path to the raw access logs for your domain on our servers is as follows where "domain.com" represents your actual domain name:/usr/local/apache/domlogs/domain.comSeparate access logs are maintained in the same domlogs directory for each subdomain you may have on your account. /usr/local/apache/domlogs/subdomain.domain.com
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Changing your DNS at 000Domains.com registrar
Changing your DNS at 123-reg.co.uk registrar
Changing your DNS at Dotster.com registrar
Changing your DNS at DRAMS (dramsystem.com) registrar
Changing your DNS at Enom.com registrar
Changing your DNS at GoDaddy.com registrar
Changing your DNS at Itsyourdomain.com registrar
Changing your DNS at MelbourneIT.com.au registrar
Changing your DNS at NameCheap.com registrar
Changing your DNS at NetworkSolutions.com registrar
Changing your DNS at OpenSRS.net registrar
Changing your DNS at Register.com registrar
Changing your DNS at StarGate.com registrar
Changing your DNS at WildWestDomains.com registrar
Creating nameservers at 000domains registrar
Creating nameservers at 123-reg registrar
Creating nameservers at dotster registrar
Creating nameservers at enom registrar
Creating nameservers at godaddy registrar
Creating nameservers at itsyourdomain registrar
Creating nameservers at namecheap registrar
Creating nameservers at networksolutions (netsol)
Creating nameservers at OpenSRS registrar
Creating nameservers at stargate registrar
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Getting started with PuTTY SSH / Telnet
Getting started with WS FTP
How can I change message display options in Horde web mail
How can I edit the anonymous FTP welcome message
How can I filter my message content for profanity in Horde web mail
How to add a domain to my account
How to add a POP mail account
How to add a new user to a protected folder
How to add a subdomain
How to add an autoresponder
How to add an FTP account
How to allow anonymous FTP access
How to allow anonymous upload to my account
How to archive logs to my home directory at the end of each month
How to block access of my account to an IP or block of IPs (IP Deny)
How to block an email address
How to change Horde's language (web mail)
How to change the password of a mail account
How to change the password of an FTP account
How to change the permissions of a file using the file manager
How to change the quota of a mail account
How to change your account password
How to create a folder using the file manager
How to create a mail forwarder
How to create a mailing list
How to create a MySQL database
How to customize the error page (404 400 500)
How to disallow anonymous FTP access
How to disallow anonymous upload to my account
How to do a domain lookup
How to do a traceroute from the server to my computer
How to download a backup of MySQL database
How to download a full backup of my account
How to enable hotlink protection
How to enable Spam Assassin
How to generate a full backup of your account
How to grant FTP access to a subdomain
How to install the front page extensions (microsoft frontpage)
How to password protect a folder / directory
How to point or park a new domain
How to redirect a folder to another address URL
How to redirect a subdomain
How to remove a parked or pointed domain from my account
How to remove an addon domain from my account
How to remove / delete an FTP account
How to select my time zone in Horde web mail
How to set the default address for my account
How to submit my site to search engines
How to turn fancy indexing on for a directory listing
How to turn on standard indexing for a directory listing (Index Manager)
How to upload using the file manager
Running Horde web mail for the first time
Changing your WHM theme
How to add a DNS Zone
How to change my Webhost Manager theme
How to change the cpanel theme of an account
How to create a new account
How to create a package
How to create an account with a package
How to delete a hosting package
How to downgrade an account
How to edit a hosting package
How to edit an MX entry
How to install the FrontPage extensions for an account
How to install the FrontPage mail extensions
How to limit bandwidth usage of an account
How to list all my accounts in WHM
How to list all parked domains
How to list suspended accounts
How to modify the settings of an account
How to modify the password of an account
How to modify the quota of an account
How to modify the suspended account page
How to park a domain over another domain
How to suspend an account
How to terminate an account
How to uninstall the FrontPage extensions for an account
How to unpark a domain
How to unsuspend an account
How to upgrade an account
How to view the bandwidth usage of my domains
How to view the server information
How to view the server load
How to view the server status
Managing your bandwidth usage and limit
Managing your DNS zones
Managing your FrontPage Extentions
Managing your hosting accounts
Managing your hosting packages
Managing your parked domains
Managing your skeleton directory
Managing your subdomains
Managing your suspended accounts
Modifying account passwords
Monitoring your server
Troubleshooting email
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No articles for this category.
No articles for this category.
Adding a domain
Adding extra features to your account
Changing your password & personal profile
Creating a default (catchall) email account
Creating a domain alias (pointer)
Creating a mysql database
Creating a POP Email account
Creating a subdomain
Creating an email account in Outlook Express
Creating an email autoresponder
Creating an email forwarder (redirect)
Creating an FTP account
Creating an MRA (Multi-Recipient Account)
Creating an ODBC DSN
Creating custom error pages
Installing FrontPage Extensions
Installing SSL Certificates
Managing your billing
Monitoring resource usage & statistics
Using File Manager
Adding a domain to a user account
Adding a user (hosting account)
Adding extra features to plans
Changing your password and personal profile
Configuring currency, sales tax & invoice settings
Creating a default home page for new users
Creating a hosting plan
Customizing the look of the user's control panel
Managing billing (invoices, statements, etc)
Managing your Instant Messaging System
Setting up a payment gateway
Setting up a Welcome Email and signup script
Setting up DNS
Setting up domain registration settings
No articles for this category.
Backing up and restoring your files
Changing your email password
Creating a catchall email account
Creating a mail forwarder (redirect)
Creating a MySQL database
Creating a POP email account
Creating a spam filter
Creating a subdomain
Creating a web site user
Creating an autoresponder
Creating an email account in Outlook Express
Creating an email alias
Creating and managing a mailing list
Installing and running a CGI script
Installing SSL Certificates
Managing a MySQL database with phpmyadmin
Password protecting a directory
Understanding your domain settings
Using File Manager
Viewing site statistics
Backing up and restoring your site files
Changing your control panel password
Creating a mail forwarder (redirect)
Creating a vacation message
Creating an autoresponder
Creating an email alias
Using your webmail : SquirrelMail
Change your theme (skin)
Monitoring your packages and domains
Updating your credit card information
Updating your profile and changing your password
Viewing, printing and paying bills online
Configuring Email Client: Eudora
Configuring Email Client: Incredimail
Configuring Email Client: Microsoft Outlook
Configuring Email Client: Netscape Communicator
Configuring Email Client: Outlook Express
Configuring Email Client: Pegasus
Configuring your site in Cute FTP
Configuring your site in Smart FTP
Configuring your site in WS FTP
Managing your files in Cute FTP
Managing your files in Smart FTP
Managing your files in WS FTP
Setting your preferences in CuteFTP
Transferring files in Cute FTP
Transferring files in Smart FTP
Transferring files in WS FTP
How to create a form using Dreamweaver
How to create a navigation bar using Dreamweaver
How to create a page layout using Dreamweaver
How to create a rollover image using Dreamweaver
How to create a template using Dreamweaver
How to create and configure your site using Dreamweaver
How to FTP your site using Dreamweaver
How to change your password using FrontPage
How to create a form using FrontPage
How to create a password protected subweb with FrontPage
How to create an image link with FrontPage
How to delete files from your server with FrontPage
How to publish your web in live mode via HTTP (FrontPage)
How to publish your web to your addon domain via HTTP (FrontPage)
How to publish your web to your subdomain via HTTP (FrontPage)
How to publish your web via FTP with FrontPage
How to publish your web via HTTP with FrontPage
Click Explanation of the Neomail icons
How to delete an email using Horde
How to delete an email using Neomail
How to delete an email using SquirrelMail
How to forward an email using Horde
How to forward an email using Neomail
How to forward an email using SquirrelMail
How to log into Horde
Click How to log into Neomail
How to log into SquirrelMail
Click How to read an email using Horde
How to read an email using Neomail
How to read an email using SquirrelMail
How to reply to an email using Horde
How to reply to an email using Neomail
How to reply to an email using SquirrelMail
How to send an email using Horde
How to send an email using Neomail
How to send an email using SquirrelMail
Running Horde for the first time
Running Neomail for the first time
Running SquirrelMail for the first time
No articles for this category.